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MRO Today

Professional skills training

From lift trucks to confined spaces, NSC Congress has a seminar for you

The National Safety Council provides sessions at its Congress in San Diego to help you develop the necessary skills to keep your safety operations under control. In-depth and in-focus, these full-day, two-day and three-day seminars give you full mastery of each subject.

These seminars are designed to help you enhance your overall safety efforts and gain new insight into the safety and health issues that affect the quality of life in your workplace and community.

Attending a professional development seminar at Congress will:

bring you up to speed professionally
• provide practical application skills
• give you needed techniques and tips to do your job better and faster
• help you earn continuing education and certification credits

All seminars during Congress are from 8:30 a.m. to 4:30 p.m. unless noted. For more information, visit www.nsc.org

Friday, October 4

Title: 201 - Associate Safety 
Professional Exam Preparation Workshop

Time:
8 a.m. - 4:30 p.m.
Description:
This three-day workshop prepares individuals for the Board of Certified Safety Professionals (BCSP) Fundamentals Examination. The workshop consists of lectures, discussions and practice problem-solving sessions addressing the exam’s four areas — engineering, management, information management and communications, and ethics. Participants receive more than 100 pages of materials, notes and BCSP information to prepare them for this exam. Also, to determine their readiness, the course identifies specific references recommended for study.

Note: Participants must bring a scientific calculator (TI-36X or equivalent).

Title: 202 - Certified Safety  
Professional Exam Preparation Workshop
 
Description:
This three-day workshop prepares individuals for the BCSP Comprehensive Examination. The workshop consists of lectures, discussions and practice problem-solving sessions addressing the exam’s four areas — safety, health and environmental engineering; management; information management and communications; and ethics. Emphasis is on the application of appropriate materials, theories and management practices to safety, health and environmental situations. Participants receive more than 100 pages of materials, notes and BCSP information to prepare them for this exam.

Notes: Participants must bring a scientific calculator (TI-36X or equivalent). You must pass the ASP Fundamentals Exam before sitting for this exam.

Saturday, October 5

Title: 203 - OSHA 10-Hour Program for General Industry Description: This two-day seminar provides an overview of fundamental OSHA standards and works to enhance your compliance efforts. It’s beneficial for safety personnel, instructors, managers, supervisors or anyone with responsibility for OSHA compliance in an industrial setting. Specific topics include: 1999 OSHA Act and general duty; inspections; citations and general duty clause penalties; walking/working surfaces; electrical and welding standards; and fire protection. Successful completion qualifies participants for the OSHA 10-Hour Card.

Sunday, October 6

Title: 205 - NEW - Coaching the Lift 
Truck Operator: Train-the-Trainer Seminar in Spanish

Description:
This session is taught in Spanish. Learn how to meet OSHA’s Powered Industrial Truck Standard using the National Safety Council’s “Coaching the Lift Truck Operator” training program. OSHA’s final standard (1910.178) requires formal instruction, practical training and evaluation of operator performance. Does your current training program meet this standard? Each participant receives a complete instructor kit (two training videos, a fully scripted instructor’s guide and full-color overhead transparencies).

Title: 213 - NEW - Confined Space Safety and Compliance
Description:
Whether you have an established confined space program or are just starting to address your issues, this seminar helps make your program more effective. It focuses on providing the essential information needed to apply to your own situation.

Title: 208 - NEW - Dealing With Difficult People and Poor Performance: Removing Barriers for Safe Performance
Description: Safety and health is, at its foundation, a performance-based business. The better you understand people, the better you can communicate, motivate and manage individuals’ performance. An understanding of personality-based influences upon performance can help remove barriers to safe performance.

Title: 214 - NEW - Counter Bio and Chemical Terrorism: Strategies for Corporate Preparedness and Response
Description: This seminar provides an overview of key topics on counter biological and chemical terrorism preparedness and response on a corporate level. It’s intended for safety, security, risk training and human resource professionals responsible for developing and implementing their organizations’ response, communication and preparedness plans to potential terrorist events.

Title: 204 - Coaching the Lift Truck 
Operator: Train-the-Trainer Seminar

Description: Learn how to meet OSHA’s Powered Industrial Truck Standard using the NSC’s “Coaching the Lift Truck Operator” training program. OSHA’s final standard (1910.178) requires formal instruction, practical training and evaluation of operator performance. Does your current training program meet this standard? Each participant receives a complete instructor kit (two training videos, a fully scripted instructor’s guide, and full-color overhead transparencies).

Title: 211 - Conducting Effective 
Workplace Safety Inspections

Description: This one-day seminar provides an overview of the safety and health inspection process, then examines specific techniques to improve the process, including the use of checklists in continuous and formal inspections. The class also covers topics such as: pre-inspection tasks, what to inspect and where to gather information, recording observations, and analyzing data and setting priorities.

Title: 206 - Incident Investigation: A Management Approach
Description: A systematic approach to incident investigation, identification of causal factors and implementation of corrective actions is essential to a good safety and health program and management system. This seminar provides line supervisors, middle management and safety personnel a way to focus on determining the factors that cause preventable incidents so they can recommend corrective actions.

Title: 207 - Job Safety Analysis: 
Effective Methods for Controlling Hazards

Description:
The Job Safety Analysis (JSA) is a proven process for controlling operating hazards and costs. JSA is a participatory process, requiring input, feedback and cooperative effort from line employees, supervisors and upper management. Through discussion, demonstrations and activities, participants in this one-day seminar learn the JSA process, examine the various roles in conducting JSAs, and focus on the training skills that enhance one-on-one and group experiences.

Title: 209 - OSHA Record-keeping: Are you in Compliance?
Description: The seminar focuses on OSHA’s requirements for record-keeping. All attendees gain knowledge and skills in identifying the differences between the old and new record-keeping requirements, using the OSHA forms correctly, starting to record the injuries and illnesses in 2002 without error, and practicing the new standard with in-class exercises and activities.

Title: 212 - Psychology and Achieving a Total Safety Culture: From Managing Behavior to Leading People
Description: Participants in this one-day seminar learn principles and methods from behavioral science to develop tools and procedures for increasing safe behaviors and decreasing at-risk behaviors on a large scale. The behavior-based approach to occupational safety is achievement-oriented with a focus on the process (rather than remote outcomes), and needs to be driven by line workers through interdependent teamwork and management support. More than a behavioral approach is needed, however, to cultivate self-accountability for safety and health.

Title: 210 - Measuring Safety 
Performance: A Comprehensive Model

Description: This seminar shows the strategic role measurement plays in a comprehensive safety management system. It also shows the importance of using a combination of reactive and proactive safety measures. Exercises display how to get the most from reactive measures using OSHA and ANSI Z16 record-keeping techniques, control charts, benchmarking and costs. A framework establishing the characteristics of good safety measures is used to identify proactive measures.

Thursday, October 10

Title: 224 - NEW - Balanced Scorecard 
Strategy Implementation for Safety: Practical 
Processes And Techniques for Changing Your Organization

Description: The balanced scorecard methodology allows organizations to become strategy-focused and to rethink their approach to safety measurement and strategy. Forward-thinking safety managers use leading indicators to create and measure strategic objectives that balance financial, stakeholder, internal systems and learning/growth performance areas. Learn how to create a powerful, strategy-focused safety management balanced scorecard that promotes the value of safety and builds the bridge to future performance.

Title: 217 - NEW - Warehouse Safety: 
Preventing Warehouse Incidents and Injuries

Description: NSC reports that 10 to 25 percent of all workplace injuries occur at warehouse docks, and OSHA estimates approximately 100 people die each year while operating powered industrial trucks. This seminar includes: dock safety, racking, powered industrial trucks, PPE, chemical handling and storage, fire safety, ergonomics, manual material handling, pallets, housekeeping, batteries and refueling, and lock-out/tag-out.

Title: 221 - Current Dangers: Lock, Tag, & 
Try; Lock-out/Tag-out and Electrical Safety

Description: This seminar is geared toward safety and health professionals, electrical engineers, electricians, maintenance personnel, and all other employees who design and install electrical systems and/or face a risk of electrical shock, electrocution, arc blast, heat/fires or falls from elevated work stations as a result of electrical shock. Workers successfully completing this training are proficient in: electrical safety standards, electrical hazards, OSHA’s electrical design and safety requirements, the National Electrical Code, NFPA’s 70E safety requirements, inspection test instruments, incident investigation, electrical risk assessment, and the proper selection and use of personal protective equipment.

Title: 223 - Ergonomics: Focus 
on the Results, Not the Activity

Description: Reduction of injury and enhanced workplace performance result from many small changes, not a singular event. This course presents an ergonomics process designed to involve employees in identifying problem areas, setting cost-effective improvement goals, determining if the goals are met, and then communicating successes.

Title: 220 - Manage Conflict: Tools to Control 
Emotions and Manage Conflict When the Pressure is On!

Description: Stress levels are up and the pressure is on, making emotions (your own and others) more raw and conflict more open. This program helps you deal with emotions and conflict so that overall teamwork is enhanced, productivity is renewed and energy is restored.

Title: 215 - OSHA 10-Hour Program for General Industry
Description: This two-day seminar provides an overview of fundamental OSHA standards and assists you with enhancing your compliance efforts. It benefits safety personnel, instructors, managers, supervisors and anyone with responsibility for OSHA compliance in an industrial setting. Specific topics include: 1999 OSHA Act and general duty; inspections; citations and duty clause penalties; walking/working surfaces; electrical and welding standards; and fire protection. Successful completion qualifies participants for the OSHA 10-Hour Card.

Title: 218 - Safety Through Design: Principles and Practices
Description: This seminar for design engineers, managers and safety practitioners presents the concepts of safety through design. Participants receive details on the benefits of applying the concepts, as well as the principles of task-based risk assessment and ways to create an environment for continuous improvement in pursuing global application of safety through design concepts. Also covered are guidelines on how to establish safety through design benchmarks, and techniques for minimizing fear and building trust and teamwork among the elements of management, engineering, production and safety.

Title: 219 - Team Safety: 
Employee Involvement the Right Way!

Description: This seminar explores the role of safety teams within a total safety management system. Participants learn to design the safety team concept as it fits within their organization structure. Training goals include recognizing and using key safety and health terminology, planning and creating effective safety teams, identifying the specific training needs of the safety team members, practicing good communication skills and conducting productive team meetings.

Title: 222 - NEW - Evaluation Methods 
for Measuring Safety Program Effectiveness

Description: How do you find out whether a safety program or intervention actually makes the anticipated impact? Having solid answers to these questions is critical in optimally directing injury prevention resources. Geared toward the experienced safety and health practitioner, participants in this one-day course receive training in how to conduct systematic, rigorous evaluations of safety programs and interventions. Participants are introduced to both concepts and tools needed to gather scientific evidence assessing the effects of injury prevention initiatives. Emphasis is on applying evaluation techniques at the planning, implementation and outcome stages of an intervention program.

Friday, October 11

Title: 229 - Conducting Effective
Workplace Safety Inspections

Description: This one-day seminar provides an overview of the safety and health inspection process, then examines specific techniques to improve the process, including the use of checklists in continuous and formal inspections. The class also covers: pre-inspection tasks, what to inspect and where to gather information, recording observations, analyzing data, and setting priorities.

Title: 226 - From Cop to Coach: Getting 
Supervisors to be Observers and Mentors

Description: Learn how to develop supervisor observation and coaching competencies that redefine the role of the supervisor, from the safety cop to a coach and mentor. Supervisors employing coaching concepts build trust, identify improvement opportunities and reinforce safe behavior. Employees participating in a behavior-oriented coaching process appreciate the self-esteem and gratification that coaches provide.

Title: 230 - Incident Investigation: A Management Approach
Description: A systematic approach to incident investigation, identification of causal factors, and implementation of corrective actions is essential to a good safety and health program and management system. A less orderly approach increases the potential for injury and financial loss. This seminar provides line supervisors, middle management and safety personnel with a way to focus on determining the factors that cause preventable incidents so they can recommend effective corrective actions.

Title: 228 - Job Safety Analysis: 
Effective Methods for Controlling Hazards

Description: The Job Safety Analysis (JSA) is a proven process for controlling operating hazards and costs. JSA is a participatory process, requiring input, feedback and cooperative effort from line employees, supervisors and upper management. Through discussion, demonstrations and activities, participants in this one-day seminar learn the JSA process, examine the roles in conducting JSAs, and focus on the training skills that enhance one-on-one and group experiences.

Title: 227 - Safety Management 
Leadership: Your Role in Achieving Safety Excellence

Description: Safety Management Leadership is a practical long-range approach to the safety management process. This training program provides management with the knowledge and skills to recognize and assess their role in leading the implementation of an effective safety management system and ensure a high level of performance. The program material is geared toward plant managers with limited experience in managing safety efforts.

This article appeared in the Aug./Sept. 2002 issue of MRO Today magazine. Copyright, 2002.

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