Ralph Buskirk
team leader, CraftMaster Manufacturing

Ralph is a 29-year CMI employee who, according to his co-workers, handles the dichotomous nature of leadership with “guts and grace, firmness and fairness, toughness and tenderness, and passion and compassion.”

“He is focused on continuous improvement,” says purchasing manager Carole Snyder. “He is dedicated to finding ways to standardize equipment. He works with purchasing to find local resources to meet the needs of our manufacturing facility. He knows the importance of internal customer satisfaction.

“He is always willing to lend a helping hand and yet not too timid to voice his opinion in team meetings or when it comes to running the day-to-day operation of a hardboard manufacturer with more than 600 employees.

“He dedicates his days to making the operations more efficient — on a tight budget — and finds ways to optimize his time and that of his co-workers. The dollars saved by his tenacity are on record and we are fortunate to have him on the CMI team.

This article appeared in the December 2004/January 2005 issue of MRO Today magazine. Copyright, 2004.

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