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Brand yourself for
success
By developing your
own personal brand, you can strategically position yourself to make
more sales
The jeans you wear
are branded. The company you run or work for is branded. And you, yes
you, are branded. In fact, you are multiply-branded. That’s the good
news. The bad news is that your multiple brands may not be working
together. They may even be working against you!
No matter whether
your brand is Wal~Mart; Fred Smith, CEO; Juanita Gomez, Director of
Training; honey; or Mom you have a brand. And not only do you have a
brand, as we’ll see, you have multiple brands! So you might as well
learn how to make your brands work for you.
Most people confuse
logos with the brands. Let’s set the record straight: the logo is
what you see, the brand is what you think. When you see the Nike
swoosh, the logo, you think sports for the masses, the brand. When you
see a Lexus trunk ornament, the logo, you think luxury cars for the
lucky few, the brand. When you see red and white on a soup can, you
suddenly begin to think that soup is good food.
Got the idea? A brand
is mental real estate that someone owns in the mind of the target
market.
Brands serve as
mental shortcuts that help consumers make their buying decisions.
Brands tell you who you are dealing with, what they may be selling,
and predispose your thoughts about the quality and price you should
expect. The brand idea fills in all the blanks and allows the message
to focus on new information. Strong brands are much more efficient
when it comes to using the media because premium message time
doesn’t have to be spent on introductions.
MicroSoft can flash
their logo and get right down to business. With any other software
company by the time you have figured out who they are and what they
do, the MicroSoft boys would have packed up and headed back to the
office!
What you may not
realize is that most of the time there are smaller brands sitting on
top of global brands. We call these little brands, MicroBrands.
MicroBranding made
simple
Try these definitions on for size:
• Any message
communicated by any means that creates an expectation is an act of
branding.
• Any brand
intended to dominate a micro-market is a MicroBrand.
• A micro-market
can be as small as a one-on-one personal relationship.
Everything you do
impacts the value of your brand. If you are managing a company or even
a department you need to be thinking about how the individual
MicroBrands of the players impact the overall brand.
It’s a surprise to
discover that in many instances a MicroBrand is stronger than big name
international brands.
For example, think
about your local auto dealer. Outside you’ll see the global brand of
Ford or Toyota. Underneath the logo you are likely to see the name of
the dealer principal. But what brand carries the most weight when you
are deciding where to go for service? Probably the MicroBrand of the
service writer who is your initial point of contact.
In the restaurant
business in a bow to the power of MicroBrands there is a saying: there
are no low volume restaurants only low volume managers. It looks like
the concept applies elsewhere.
When the manager of a
new Home Depot was interviewed, he showed a keen understanding of the
power of a MicroBrand. “What’s it like to work for a huge company
like Home Depot? he was asked.
“Home Depot?” The
manager acted as if he had never heard the name of the company that
wrote his paycheck.
The reporter
continued to press while the manager continued to play before finally
saying, “Oh, that Home Depot! That’s their sign but the store is
mine. It’s mine to turn into a miserable failure or a runaway
success!
Over the door of a
Subway sandwich shop hung a banner that is an anthem to the idea of a
MicroBrand. It said simply, “Open under old management.” Someone
had figured that the MicroBrand of a popular local manager was more
powerful than the internationally known brand that is Subway.
On an even smaller
scale, think about your brand as a professional at work or even as a
partner at home. Your appearance, your language, everything about you
serves as your logo and influences your MicroBrand in the mind of
those you want to influence. Do you own the mental real estate you
want to own in the mind of your boss, your spouse, your children?
It’s all about
you
Powerful MicroBrands are usually not built by slick marketing with
high-dollar graphics. MicroBrands are more likely built with strategic
networking, clever public relations, and sometimes event marketing.
We’ll save the details for another time. For now, to put the power
of MicroBranding to work for you take these three steps:
• First, take an
inventory of all the brands that may be associated with you. In
addition to your brand as a professional at work, don’t forget the
brand you own as husband or wife, a mom or a dad.
• Second, decide if
your brands are in harmony with one another and who you want to be.
• Third, stop
letting your brands manage themselves and start being proactive about
the mental real estate you want to own in the minds of the people you
know and love.
In an over-messaged
under-communicated world it’s getting more an more difficult to
stand out. The good news is that you don’t have to conquer the world
to succeed. All you need to do is own the micro-market that is your
market. And that’s why it’s critical thatyou understand the power
of your brand, your MicroBrand!
T.
Scott Gross is more than the creator of MicroBranding; he lives it!
His best known MicroBrand, Positively Outrageous Service, puts him in
front of nearly 100 business audiences each year. To learn more, visit
www.tscottgross.com.
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